• Select the guest Wi-Fi network (Wickaninnish Inn Guest) via the Wi-Fi settings on your device.

    • Once our welcome screen appears, enter your room number and last name used for your reservation. Click to accept the terms and conditions to continue.

    • If the welcome screen doesn’t appear immediately after joining the network, open a new internet browser window, and the screen should then display.

    • Need help connecting to Wi-Fi? Please feel free to reach out to Guest Services using your in-room phone.

    • Stream your content. Access Netflix and YouTube directly from the guide.

    • Connect to the Google Play Store. Download other apps and games by signing in to your Google account or creating a new one. You’ll then be able to make in-app purchases and rentals, download your favorite apps and enjoy a more personalized entertainment experience.

    • Remember to sign out. To sign out of all accounts, including Netflix, press the Apps button on your remote, then navigate to Sign Out and press OK.

    • Ensure you are connected to the “Wickaninnish Inn Guest” Wi-Fi

    • From your mobile device, connect to your casting-enabled app, such as Disney+ or Amazon Prime.

    • Once logged in, click on the icon below on your mobile device to begin casting to the TV.

    • For technical assistance with Guest TV, please feel free to reach out to Guest Services.

    Troubleshooting Quick Steps:

    If you are having difficulty casting from your phone or tablet to the TV, the following steps resolve most connection issues.

    1. Check your Private Wi-Fi settings

    For iPhone or iPad:

    1. Open Settings > Wi-Fi

    2. Tap the ⓘ beside the Wi-Fi network you are connected to

    3. Turn Private Wi-Fi Address off

    4. If prompted to allow tracking or local network access, please select Allow

    5. You may be asked to reconnect or register your device again

    For Android devices:

    1. Open Settings > Network & Internet > Wi-Fi

    2. Select the Wi-Fi network you are connected to

    3. Select Privacy

    4. Choose Use Device MAC

    Please note: If you select “Forget This Network” later, your device may automatically turn its private address setting back on.

    2. Refresh your Wi-Fi connection

    Turn Wi-Fi off for at least 20 seconds, then turn it back on and reconnect.

    This refreshes your connection and often resolves casting issues.

    3. Check app permissions on Apple devices

    If you are using an iPhone or iPad:

    1. Open Settings > Privacy & Security > Local Network

    2. Make sure access is turned on for the app you are trying to cast from

    4. Restart the app

    Fully close the app you are trying to cast from, reopen it, and try casting again.

    If you are still unable to connect after completing these steps, please contact our Guest Services team and we will be happy to assist.

    • When you turn on the TV, you’ll be greeted by the menu. This is your gateway to all the popular features in your Guest TV experience.

    Using your remote:

    • Power: Turns TV on and off

    • Guide: Displays live TV schedule

    • Menu: Displays home screen menu

    • Directional circle: Navigate up, down, left or right

    • OK (inside directional circle): Select highlighted option

    • Info: Display a description and options for a selected program

    • Google Assistant: Activates voice commands

    • Apps: Access Google Play Store

    • Back: Return to previous screen

    Please leave the remote control in the room